Thank you for supporting Precious Essentials.
Due to the nature of our personal care products, all sales are final.
For health and safety reasons, we do not accept returns or exchanges on opened or used products.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include:
Your order number
Photos of the product and packaging
A brief description of the issue
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Cancellations
Orders may be canceled before they have been shipped. Once an order has been shipped, it cannot be canceled.
Questions?
For any questions regarding your order, please contact:
Thank you for choosing PRECIOUS HAIR OIL™.